I am professional editor, copy writer and hands-on senior digital project and account manager. Ranging from small business and community projects to large-scale £500k digital projects from idea, launch and change management. Industry specific campaigns, brand and artist promotion and project maintenance. With excellent communication and writing skills which supports client relationship management, team building, social media marketing and project management. I’m good at establishing project, product and company client requirements, writing detailed useful documentation, copy, reports and marketing material. With a creative, friendly and flexible approach I enjoy working with people to achieve great results and develop business goals. Hands-on experience of Prince 2, digital software and social media tools and have an interest in Agile process management and the Programmatic media trade. Evidence and examples of my work are available on my portfolio, client and blog articles on the home page.
HANNAH LAMBERT CREATIVE – www.hannahlambertcreative.com– Sep 2013 to Present
Freelance professional writer and project manager:
www.peopleperhour.com and www.hannahlambertcreative.com
Interactive Online Content and Digital Project Management,
Copywriting, Reviews, Research, Project Management Reports
Clients – Managing online music learning environment, blog and products ;
www.centreofsound.com and www.simplyweddingmusic.com and small local businesses, along with many social media content streams.
Digital marketing through social media, SEO, link building, adwords, adsense, instagram etc
Client management and providing ongoing digital management and support.
REGIONAL PROJECT MANAGER – SOUTH WEST REGIONAL CENTRE – Sep 2011- Sep 2013
Responsible for regional communication for training and development of the SW wider workforce online.
Reporting to the Training and Development Agency and Leadership for Children.
Presenting marketing strategies to government clients and improving relationships across the region.
Developing online learning platform, researching new technology and content avenues.
Creating, facilitating and maintaining effective communication between workforce groups.
Attending funding and charity meetings to ensure objectives are met.
Linking online projects from across the UK with regional projects.
Writing and publishing regular reports & email campaigns to grow extensive South West contact groups.
Event coordinator and manager, sourcing key-note speakers and creating marketing material.
COMMUNITY PROJECT MANAGER – Sep 2004 – Aug 2011
Managing small community music events – youth groups, children’s choirs, village concerts and fundraisers, Two Moors festival projects, coordinating, marketing and distributing information.
Writing material, budget control and sales.
Sales and Marketing. Managing project planning, change control, staffing and resources.
Purchasing and stock control. Financial planning, forecasting, book-keeping, profit and loss & payroll.
Clients: Dartmoor Antiques, Reyns Trading, North Bovey Village Hall, North Bovey Village Playgroup, YMCA
SENIOR E-POLICING PROJECT MANAGER – DEVON & CORNWALL POLICE – Aug 2002- Sep 2004
Responsible for all Internet projects and assessment of police web applications.
Created new positions and departmental restructure within the Technology Department
Scoped and designed new Intranet hardware and software & ICT Infrastructure leading to £2 million investment Instigating new proposals for applications and project developments.
Improving relationship and workflow between ICT department and Business Development.
Complete project initiation and management of projects using Prince 2 documentation.
Projects ranged from Public Access Kiosks to Message Broadcasting and Internet public website.
Responsible for putting large scale projects out to tender
Recruiting suitable government approved consultants through government procurement process.
Developed new project management framework, incorporating Prince 2 documentation but reducing unnecessary paperwork and developing new method of communication between all departments involved. The new framework was integrated across all departments at Middlemoor successfully over three months.
SENIOR PROJECT CONSULTANT – DESIGN NET – MAYFAIR LONDON – 2001 – 2002
Instigating new business and directing the key objectives of the business
Writing all sales proposals and presentations for £20K – £500K projects
Creating briefs and functional specifications for product development
Writing and managing all marketing activity
Managing the sales team, strategy and tender responses.
Overseeing project delivery and planning.
Account Director for all senior level clients. Clients such RAF, International Herald Tribune,
National Geographical Society and Majestic Wines.
EXECUTIVE PRODUCER – WWAV DIGITAL – HAMMERSMITH LONDON- 1999 – 2001
Responsible for recruiting and overseeing all web production. Management of large project management team.
Senior client management – eg- Oxfam, Imperial Cancer Research Fund, Cancer Research UK, NSPCC, egg.com, e-dream.com, Alliance & Leicester, The Wine Corporation, Lloyds TSB, Dell.
Designing e-campaign, data mining models, content architecture for each client.
Scoping and quoting new business, overseeing budget requirements, resolving daily project resource issues, ensuring each manager has a good understanding of all areas of the project, avoiding pitfalls, common risks, and helping them to find the solutions. Checking progress.
Improving documentation and project development analysis -developing best practice project management.
Ensuring knowledge is shared between teams and people depending on their requirements.
Assessing resource needs and forecasting requirements for staff in line with business developments.
Resolving schedule conflicts in all departments, creative, technical and project management.
Updating & distributing team project plans outlining workflow for each member of staff resulting in the removal of conflicts between projects and those involved.
Liaising with IT departments and Technical Director on a daily basis to manage process skills within the teams
Recruitment – hunting for freelance staff on the fly, writing job descriptions, liaising with agencies, interviewing and arranging terms and conditions. Staff assessments & HR. Project Quality control.
WEB MANAGER AND ONLINE NEWS EDITOR – EFDEX INC – READING – 1998 – 1999
Management of Multi-Media Development Team and web newsroom.
Successfully created a database driven web news service and managed the project from beta testing to launch.
Overall responsibility for site design and function, development of new layout templates, site architecture and stranding. Evaluated pre-launch IBM web publishing environment.
Concepted and implemented a complex web content management environment in liaison with web programmers, designers and editors. Established controls for output monitoring and editorial quality procedures. Researched dynamic image sourcing and integrated this with publishing systems.
Created sales support web demonstrations and user guides.
Ongoing review, testing and prioritisation of design, functionality, new developments and system fixes.
Researched integration of personalisation, email functionality, other user interactivity.
Created and maintained the efdex Information Intranet. Managed and supplied multi-media services to all departments within efdex. Worked with Call Centre, Accounts and Sales Departments to reflect industry requirements, customer research/feedback and company business strategy.
PRODUCTION EDITOR – LAND & MARINE PUBLICATIONS – COLCHESTER – 1997 – 1998
Managed all production matters for Land & Marine international handbooks.
Travel overseas to conduct presentation on high-revenue publications. Liaised with clients, setting requirements and deliverables. Made contacts with potential clients and sought further revenue.
Created flat plans and production schedules for all publications.
Ensured production schedules were followed by designers, writers and clients.
Approving plotter proofs and running sheets before print.
Facilitated effective ways of communication within IT and personnel teams. Coordinating work and concept meetings between writers, designers and sales executives. Trouble-shooting all publication and client issues.
WEBSITE EDITOR – HYPERLINK PLC – LONDON – 1995 – 1997
Developed on-line music magazine. (Press coverage available on request). Built traffic to 100,000 impressions.
Commissioning work, networking, editing and marketing.
Writing editorials and articles, subbing and creating headlines related to opera and culture.
Dealing with email from readers and contributors. Training and advising sub-editors and writers.
Liaising with press offices, members of the media and Hypersite Publishing.
Organising meetings and monthly deadline schedules.
Researched information on venues, markets, companies and Internet sites.
Explored market potential and news ways to direct content with the use of technology.
ARTS ADMINISTRATOR – EUROPEAN CHAMBER OPERA – LONDON – 1994 – 1995
Liaising between singers, directors, agents and management.
Organising bi-annual auditions and visiting potential venues.
Compiling a database of singers, orchestra and stage management.
Co-ordinating rehearsals and productions. Press relations and petty cash.
Discovering new avenues for growth and approaching new clients.
Neutralising stressful situations between performing artists and management.
Practical use of the following software: Prince 2, Mailchimp, Hootsuite, WordPress, Microsoft Project, Joomla, Moodle, Visio, Kashflow, Sage Line 50, Powerpoint & Keynote, Dreamweaver, Excel, Adobe products, Windows XP. Micorsoft Office. Quark Xpress for PC and Mac, Photoshop. QuickBooks Pro, Logic Pro, Garageband, Shopify, Weebly, Google Adwords and Analytics, You Tube, Twitter, Facebook, Instagram, Pinterest, You Tube.
Developing knowledge of Agile Process Project Management and Programmatic Buying and Selling.
BSL Level 1 – Briitish Sign Language Level 1/ Salford Safeguarding Certificate
Devon & Cornwall Constabulary -Senior Business Management Training, Diversity Training ,
Advanced Project 2000 & Viseo, Prince 2 Project Management System
Moodle e-learning certificate/ South West Grid for Learning Microsoft Sharepoint training
Sage Line 50 Accounting Fundamentals Certificate. (CMT Group)
Introduction to Programming, City University
Diploma in Media Practice, Birkbeck College, London University.
Quark-X-press for Macintosh and PC at University of Westminster Adult Education.
Diploma in Music – Colchester College of Music.
ICDA Certificate -Business Development Training
A Levels – Music for performance, Music History, Music Theory.
GCSE’s – English Literature, English Language, Music, Art, History, Maths.
Music and writing. Wedding pianist, accompanist and singer and teacher, Choirmaster, Playgroup Leader – North Bovey Playgroup – founder, manager and administrator, now successfully running independently with funding from Surestart Children’s centre and Barnados. Freelance journalist and music critic with published work, experienced in interviewing, research, reporting and reviewing. Lectured at the Covent Garden Festival .
References and Contact
References are available on request
Please contact Hannah anytime: firstname.lastname@example.org
Tel: 07711 100268